Privacy policy

Privacy Policy

Last Updated: June 12, 2026

Introduction

Nacivera operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience (the "Services").

Nacivera is powered by Shopify, which enables the provision of these Services.

This Privacy Policy explains how Nacivera collects, uses, and discloses personal information when you:

  • Visit the website
  • Use the Services
  • Make a purchase or transaction
  • Communicate with Nacivera

If there is any conflict between the Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Personal Information We Collect or Process

When Nacivera refers to "personal information," it means information that identifies or can reasonably be linked to an individual.

Personal information does not include:

  • Anonymous information
  • De-identified information that cannot reasonably be linked to an individual

Depending on how you interact with the Services, Nacivera may collect or process the following categories of personal information:

1. Contact Details

Including:

  • Name
  • Address
  • Billing address
  • Shipping address
  • Phone number
  • Email address

 

2. Financial Information

Including:

  • Credit card information
  • Debit card information
  • Financial account numbers
  • Payment card details
  • Transaction details
  • Payment confirmations
  • Other payment-related information

 

3. Account Information

Including:

  • Username
  • Password
  • Security questions
  • Preferences
  • Account settings

 

4. Transaction Information

Including:

  • Products viewed
  • Cart activity
  • Wishlist activity
  • Purchases
  • Returns
  • Exchanges
  • Cancellations
  • Past transaction history

 

5. Communications with Nacivera

Including information submitted through:

  • Customer support requests
  • Emails
  • Messages
  • Other communications

 

6. Device Information

Including:

  • Device information
  • Browser information
  • Network connection information
  • IP address
  • Unique identifiers

 

7. Usage Information

Including information about:

  • How you interact with the Services
  • Website navigation behavior
  • Timing and frequency of interactions

 

Sources of Personal Information

Nacivera may collect personal information from the following sources:

Directly From You

Including when you:

  • Create an account
  • Visit or use the Services
  • Contact customer support
  • Submit information directly

 

Automatically Through the Services

Including information collected:

  • Through your device
  • Via cookies
  • Through similar tracking technologies

 

From Service Providers

Including providers engaged to:

  • Support technology infrastructure
  • Process information on Nacivera's behalf

 

From Partners and Third Parties

Information may also be collected from:

  • Business partners
  • Marketing partners
  • Other third parties

 

How We Use Your Personal Information

Depending on your interaction with the Services, personal information may be used for the following purposes.

1. Provide, Tailor, and Improve the Services

Including to:

  • Process payments
  • Fulfill orders
  • Remember preferences
  • Save product interests
  • Send account notifications
  • Process returns and exchanges
  • Manage customer accounts
  • Arrange shipping
  • Enable customer reviews
  • Personalize shopping experiences
  • Recommend products

Nacivera may also use personal information to improve and optimize the Services.

2. Marketing and Advertising

Personal information may be used to:

  • Send marketing emails
  • Send text message promotions
  • Send promotional mail
  • Display personalized advertisements
  • Recommend products based on prior activity

Advertising may be based on:

  • Previous purchases
  • Cart activity
  • Browsing behavior

 

3. Security and Fraud Prevention

Personal information may be used to:

  • Authenticate accounts
  • Secure payments
  • Detect fraud
  • Investigate suspicious activity
  • Prevent illegal activity
  • Protect public safety
  • Maintain service security

Customers are responsible for protecting their account credentials and should not share passwords or access information.

4. Communicating with You

Personal information may be used to:

  • Provide customer support
  • Respond to inquiries
  • Maintain customer relationships
  • Deliver service-related communications

 

5. Legal Reasons

Information may be processed to:

  • Comply with legal obligations
  • Respond to government requests
  • Respond to law enforcement requests
  • Participate in litigation
  • Enforce company policies
  • Investigate policy violations

 

How We Disclose Personal Information

Nacivera may disclose personal information to third parties under certain circumstances.

Service Providers

Information may be shared with:

  • Shopify
  • Payment processors
  • IT providers
  • Analytics providers
  • Customer support providers
  • Cloud storage providers
  • Fulfillment providers
  • Shipping providers

 

Marketing and Advertising Partners

Information may be shared with business and marketing partners to:

  • Deliver marketing services
  • Display targeted advertisements
  • Support personalized advertising

These partners use personal information according to their own privacy policies.

Customers may have rights to opt out of targeted advertising depending on their jurisdiction.

With Customer Consent

Information may be disclosed when customers:

  • Request a disclosure
  • Authorize a disclosure
  • Use social media integrations
  • Use login integrations
  • Request product shipment services

 

Affiliates and Corporate Entities

Information may be shared:

  • With affiliates
  • Within Nacivera's corporate group

 

Business Transactions and Legal Obligations

Information may be disclosed:

  • During mergers
  • During acquisitions
  • During bankruptcy proceedings
  • In response to subpoenas
  • In response to search warrants
  • To enforce legal rights
  • To protect users and Services

 

Relationship with Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information related to access and use of the Services in order to:

  • Provide Services
  • Improve Services
  • Support enhanced platform features

Information submitted to Nacivera may be transmitted to Shopify and shared with third parties located in countries outside the customer's country of residence.

Nacivera also uses Shopify enhanced features that may combine information from interactions across:

  • The Nacivera store
  • Other merchants
  • Shopify itself

For more information regarding Shopify's processing of personal information, customers can review Shopify's Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or online platforms.

Nacivera:

  • Does not control these websites
  • Does not guarantee their privacy practices
  • Is not responsible for their content
  • Is not responsible for their security

Users should review third-party privacy policies independently.

The inclusion of a link does not imply endorsement of the third-party website or service.

Children's Data

The Services are not intended for children.

Nacivera does not knowingly collect personal information from children under the age of majority in their jurisdiction.

Parents or guardians may contact Nacivera to request deletion of a child's personal information.

As of the effective date of this Privacy Policy, Nacivera does not have actual knowledge that it shares or sells personal information belonging to individuals under 16 years of age.

Security and Retention of Information

Security

While Nacivera implements security measures, no security system is completely secure.

Nacivera cannot guarantee:

  • Perfect security
  • Completely secure transmission of information

Customers are encouraged not to send sensitive information through unsecured channels.

Retention

The length of time personal information is retained depends on factors such as:

  • Account maintenance requirements
  • Service delivery requirements
  • Legal obligations
  • Dispute resolution needs
  • Contract enforcement requirements

 

Your Rights and Choices

Depending on local laws, customers may have the following rights.

Right to Access / Know

You may request access to personal information held about you.

Right to Delete

You may request deletion of personal information maintained by Nacivera.

Right to Correct

You may request correction of inaccurate personal information.

Right to Data Portability

You may request:

  • A copy of your personal information
  • Transfer of personal information to a third party

subject to applicable legal requirements.

Right to Opt Out of Sale or Sharing for Targeted Advertising

Depending on where you reside, you may have the right to:

  • Opt out of personal information sales
  • Opt out of information sharing
  • Opt out of targeted advertising

Nacivera also honors the Global Privacy Control (GPC) signal where legally required.

Other "Do Not Track" browser signals are not recognized.

Managing Communication Preferences

Customers may unsubscribe from promotional emails at any time.

Even after opting out, Nacivera may continue sending:

  • Account-related communications
  • Order updates
  • Transactional emails

 

Additional Rights for UK and EEA Residents

Residents of the United Kingdom and European Economic Area may also have:

Right to Object or Restrict Processing

You may request that Nacivera:

  • Stop processing certain information
  • Restrict certain processing activities

 

Right to Withdraw Consent

Where processing relies on consent, you may withdraw consent at any time.

Withdrawal of consent does not affect processing completed before consent was withdrawn.

Exercising Your Rights

To exercise privacy rights:

  • Use the mechanisms provided through the Services
  • Contact Nacivera directly

Nacivera may:

  • Verify identity
  • Require additional documentation
  • Request proof of authorization for agents acting on behalf of individuals

Nacivera will respond within the timeframe required by applicable law.

Nacivera will not discriminate against individuals for exercising privacy rights.

Complaints

If you have concerns regarding how personal information is processed, you may contact Nacivera directly.

Depending on your jurisdiction, you may also:

  • Appeal a privacy decision
  • File a complaint with a local data protection authority

EEA residents may contact the appropriate supervisory authority within their country.

International Transfers

Personal information may be:

  • Transferred internationally
  • Stored internationally
  • Processed internationally

If information is transferred outside the European Economic Area or the United Kingdom, Nacivera relies on recognized legal transfer mechanisms, including:

  • European Commission Standard Contractual Clauses (SCCs)
  • Equivalent UK transfer mechanisms
  • Transfers to jurisdictions deemed adequate by applicable authorities

 

Changes to This Privacy Policy

Nacivera may update this Privacy Policy from time to time to reflect:

  • Operational changes
  • Legal changes
  • Regulatory changes
  • Business practice updates

Updated versions will:

  • Be posted on the website
  • Include a revised "Last Updated" date
  • Include any legally required notices

 

Contact Us

For questions regarding this Privacy Policy:

Nacivera

Email: support@nacivera.com